I cannot connect to Azure Storage to back up my Power BI Premium Per User/Premium
What I did learn when working through the blog post is that I ran into some errors when trying to re-connect or trying to connect to the Azure Storage in my Premium App Workspace and it failed.
The errors that I got were, “We couldn’t connect to Azure, but it’s likely temporary. Try again later or see details.”
Below is how I solved this error.
Why is the error happening?
What I found was when I was going through the documentation was that it did mention that it needs to be created into a new Azure Data Lake Storage (ADLS) Gen 2.
When I investigated the ADLS Gen2, what I found that there was a new blob container which was created was called “power-bi-backup”
Now if I go into this container, I can then see that there is a folder for each app workspace that I have connected to and created a backup
Based on the above, this why the error is happening is because either when I am trying to re-connect or connect for the first time there is already a container called “power-bi-backup”.
How I fixed the error
Now that I know what is causing the error, I can now fix the error.
In ADSL Gen2 is there is no option to rename (which is often create a new folder with new name, copy data in and delete previous folder).
To fix the error I had to do the following:
- Create a new container, in my example I called it “valid-power-bi-backup”
- I then copied the contents from “power-bi-backup” to “valid-power-bi-backup”
- I verified I have the data copied.
- Finally, I then deleted the original container “power-bi-backup”
NOTE: Wait a few minutes before trying to connect again!
I then went back into the Power BI Service, and to my premium app and tried to connect again.
I then clicked Save, and then I could then see that I had connected to the storage.
It now successfully connected again.
When I investigate ADLS Gen2 I can then see the container has been created again.
Thanks for reading, and I hope that this error might help someone in the future is having any issues.
Have an awesome week!