Has your Power BI App been stuck in “Building App” state? I show one way to solve this.
When working with Power BI Customers there are times I have seen when a new user is starting to use Power BI and they can log in after getting an email for a Power BI App as shown below.
It stays in this state no matter what they do.
Below is how I have gotten this issue resolved.
The first thing I have done is to have a look at the user account and see what licenses have been assigned to the user.
- This can be done from either Azure Active Directory or the Office 365 Admin Portal.
As with my example below, my account has been assigned a Power BI Free License and a Power BI Pro License.
- From my understanding is that the Power BI (free) license got assigned first to the user account. And second the Power BI Pro license then got assigned.
In order to resolve this what I had to do was to remove the Power BI (free) license from the user account.
- Once updated it had the following licenses assigned to the same user account
I then asked the user to log in again and they could successfully see the App and the associated data.
In this blog post I have shown how to resolve the issue where a new user could have the “Building App” not completing and the user cannot view the App that has been shared with them.
As always thanks for reading, I hope you found it useful. And any questions please let me know.