Recently a user sent me a message saying that they could no longer click on a slicer item. I tried to myself and I had no issues clicking on the slicer item.

I then had an online screen share with the user, so that I could see what was happening when they were trying to click on the Slicer item. What had happened is they were using a lower screen resolution. What this did then was to place the Visual Header Icons over multiple lines, which then did not allow the top slicer item to be clicked on.

Below is an example of what I mean, where you can see me trying to click on the slicer item called “Action” but I cannot click on it because of all the visual headers

GIF HERE: D:\OneDrive\BI\Blog Related\Visual Header not clickable.gif

There are multiple ways to solve this which I have detailed below.

Disabling the Visual header

  • The quickest and easiest option is to simply disable the Visual Header
  • Once this is one, I am now able to click on the “Action Item” as shown below there are no visual headers been shown.

Only selecting specific Visual Header Items to show

  • Another option is to only select specific Visual Header Items to show.
  • As shown below I kept only the following items selected.
  • Now when I go to my slicer, yes it does cover the title of the slicer, but at least I can click on the “Action” item

Turn the Title off and put the Header On

  • The final option is to turn the title off and leave the header on.
  • What that does is it then puts the visual header at the bottom of the slicer
  • As you can see below, the visual header is now on the bottom


I hope that you have found this useful, it certainly did save me for the particular user when I made the change and they could then click on the item in the slicer.

Thanks for reading, if you have any comments please leave them in the section below!!